Accessibility statement

introduction
We see great importance in providing equal service to the entire population and improving accessibility for people with disabilities. Our site has implemented advanced tools and technologies to ensure a comfortable, efficient and accessible browsing experience for all users.

The website meets the requirements of the Equal Rights for People with Disabilities Regulations (Accessibility Adjustments to Services) 2013.


Accessibility adjustments made to the site:

  1. Accessibility tools
    The site has a One Click Accessibility plugin , which allows:

    • Change the size of the texts.
    • Change color contrast (dark, light).
    • Highlight links.
    • Enabling readable font (suitable for dyslexics).
    • Stop animations.
  2. Website structure and content

    • The site is optimized for keyboard browsing only (no mouse required).
    • The site’s content is clear and accessible through titles, texts, and user instructions.
    • Forms on the site are simple to use, with clear labeling of fields.
  3. Technical support and help
    We use technologies that enable a browsing experience adapted to screen reader users. We also work to update the site’s content in accordance with accessibility guidelines.


Technical details:

  1. The website has been tested and found to be compliant with the requirements of the Israeli standard TI 5568 (based on WCAG 2.0 guidelines for level AA).
  2. The site supports the leading browsers: Google Chrome, Firefox, Edge, Safari.

Accessible customer service

We offer accessible customer service to all our customers. If necessary, we are happy to provide support in providing information through customized means:

  • Accessible telephone service : customized human response, with the option of adding mediation if required.
  • Additional means : You can also contact us via email or a contact form.

Contact information

If you encounter any accessibility issues on the site, we would appreciate it if you would let us know so we can address it as soon as possible.


Statement update date:[08 .01.2024]
We undertake to update the accessibility statement as necessary and to make changes to the site or legislation.


remark

If additional changes or adjustments are required for the accessibility of the site, please contact us and we will do everything we can to improve your user experience.